Update - We are continuing to work to resolve the identified issue. The maintenance window (2:00 am - 4:00 am US ET) is currently in progress.
We apologize for this inconvenience and will continue to provide updates.
Jan 29, 2023 - 02:16 EST
Update - We are continuing to work to resolve the identified issue. A maintenance window will be required for all TM Accounts.
Refer to the most recent email communication for details on how your account is affected.
We apologize for this inconvenience and will continue to provide updates.
Jan 28, 2023 - 23:26 EST
Update - We are continuing to work to resolve the identified issue. A maintenance window will be required for all TM Accounts.
Refer to the most recent email communication for details on how your account is affected.
We apologize for this inconvenience and will continue to provide updates.
Jan 28, 2023 - 20:09 EST
Update - We are continuing to work to resolve the identified issue. A maintenance window will be required for all TM Accounts.
Refer to the most recent email communication for details on how your account is affected.
We apologize for this inconvenience and will continue to provide updates.
Jan 28, 2023 - 17:41 EST
Update - We are continuing to work to resolve the identified issue. Full resolution will require a maintenance window in which affected customers will be unable to access their account for several hours, preventing normal use of the system today.
For details on how your account is affected, refer to the most recent email communication.
We apologize for this inconvenience and will continue to provide updates.
Jan 28, 2023 - 13:58 EST
Update - We are continuing to work to resolve the identified issue. Full resolution will take several hours, preventing normal use of the system for affected customers today.
For details on how your account is affected, refer to the email communications already sent.
We apologize for this inconvenience and will continue to provide updates.
Jan 28, 2023 - 12:29 EST
Update - We have identified the issue and are taking steps to solve the problem. For affected customers, full resolution may take several hours.
We apologize for this inconvenience and will continue to provide updates.
For further details, please refer to emails distributed to affected customers.
Jan 28, 2023 - 10:12 EST
Update - We are continuing to work on this issue.
We have identified a fix and have implemented / tested this fix on subset of the affected tables. We are now working on preparing and testing the fix for the entirety of the database.
Jan 28, 2023 - 04:43 EST
Identified - We are currently experiencing a partial outage. We have identified the issue and our engineers are working to resolve it. All current data is accessible, but creating new entities (events, players) is affected for some customers. We apologize for the inconvenience and will update you on the progress.
Jan 28, 2023 - 01:37 EST