All Systems Operational

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Status updates and uptime history for golfgenius.com/tm

System Operational
90 days ago
100.0 % uptime
Today
Golf Genius TM Platform Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
PDF and Print Services Operational
Page and Image Delivery Operational
API Services ? Operational
File Uploads Operational
Text Messaging Operational
Live Chat Support Operational
HubSpot Website Operational
AWS ec2-us-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 26, 2025

No incidents reported today.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - Amazon Web Service has now corrected all issues. As a result, our Text Messaging and Chat Support partners are fully operational as well.
Oct 20, 23:00 EDT
Monitoring - We are experiencing degraded service due to an ongoing issue with Amazon Web Services (AWS).

The product remains functional, but certain services and features are affected. The impacted features include:
- Help Button Live Chat (Intercom)
- Some Text Message Delivery (primarily outside the US)

While the interruption to these services is caused by an ongoing issue with AWS, we are actively working to minimize the impact.

Oct 20, 09:09 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
Resolved - The incident has been resolved, newly sent emails are now being delivered.
Oct 14, 18:12 EDT
Monitoring - Our engineering team has completed the migration of email delivery to a new provider. All new emails sent from this point forward should be delivered successfully.
Oct 14, 17:21 EDT
Update - The root cause of the issue has been identified as caused by our email service provider.

Our engineering team is actively exploring alternative solutions, including transitioning to a different email provider.

Oct 14, 15:13 EDT
Identified - We identified the issue and are working with the email service provider to address it.
Oct 14, 11:58 EDT
Investigating - We are currently investigating issues related to e-mail deliverability.
Oct 14, 11:52 EDT
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.