Text Messages - High Error Rate in Delivery
Incident Report for Golf Genius TM
Resolved
This incident has been resolved.
Posted Jun 10, 2021 - 08:41 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 10, 2021 - 05:43 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jun 10, 2021 - 05:30 EDT
Investigating
We are investigating elevated error rates in outgoing text messages. We are using Twilio as an external provider for outgoing text messages and are currently working on a resolution with them.

All other components of the platform are unaffected.
Posted Jun 10, 2021 - 05:03 EDT