File Uploads - Network Issue

Incident Report for Golf Genius TM

Resolved

This incident has been resolved.

Posted Aug 29, 2023 - 22:09 EDT

Monitoring

File uploads are functional again. We are monitoring.

Posted Aug 29, 2023 - 22:01 EDT

Update

Our provider who is causing the disruption is actively working on a solution. We are continuing to monitor.

Posted Aug 29, 2023 - 21:53 EDT

Identified

The issue has been identified as a network issue with one of our providers.

Posted Aug 29, 2023 - 20:44 EDT

Investigating

We are currently encountering an outage that affects uploading files to Tournament Management. The underlying issue is a network failure with one of our providers. All other services and components are unaffected.

Posted Aug 29, 2023 - 20:38 EDT

This incident affected: System (File Uploads).