Partial Outage

Incident Report for Golf Genius TM

Resolved

This incident has been resolved.

Posted Jul 22, 2023 - 02:29 EDT

Monitoring

We have performed a fail over to the high availability database backup. The platform is now functional but we are monitoring and investigating the root cause.

Posted Jul 22, 2023 - 01:45 EDT

Investigating

We are currently investigating an issue with one of our database servers. Approximately 20% of customers are unable to access the system.

Posted Jul 22, 2023 - 01:13 EDT

This incident affected: System (Golf Genius TM Platform).