AWS issue causing degraded PDF delivery

Incident Report for Golf Genius TM

Resolved

The DNS issues are now resolved and confirmed by Amazon Web Services.

Posted Oct 23, 2019 - 00:21 EDT

Identified

AWS is currently experiencing intermittent DNS issues with a subset of Internet providers. As a result, some customers may be unable to download generated reports and other documents. We are monitoring the issue and will provide updates as we receive them.

Posted Oct 22, 2019 - 21:30 EDT

This incident affected: System (PDF and Print Services).