Slow printing

Incident Report for Golf Genius TM

Resolved

This incident has been resolved.

Posted Nov 24, 2020 - 02:20 EST

Monitoring

The processing of PDFs is now working as expected. We are continuing to monitor.

Posted Nov 23, 2020 - 16:46 EST

Update

The servers are currently catching up on processing printing (and other background processes). We expect to be fully caught up with all processing within a few minutes.

Posted Nov 23, 2020 - 16:38 EST

Identified

We have identified an issue that causes printing (and other processes) to be processed slower than usual. We are investigating.

Posted Nov 23, 2020 - 16:18 EST

This incident affected: System (PDF and Print Services).